Terms of service

Last updated: 20/02/2025

Welcome to the XTEND Elements Online Store ("we," "our," and "us"). By accessing or using our website store.xtendelements.co.za (the "Site") and purchasing our products, you agree to be bound by these Terms of Service.

1. General Conditions

  • We reserve the right to refuse service to anyone for any reason.
  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue any part of the Site or products without prior notice.

2. Products & Pricing

  • All product descriptions and pricing are subject to change without notice.
  • We make every effort to display product images and descriptions accurately, but we cannot guarantee that your device will accurately reflect the colours or details.

3. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping information.
  • We reserve the right to refuse any order or limit quantities purchased per person, household, or order.
  • Payments are securely processed through Shopify Payments or third-party payment providers.

4. Shipping & Delivery

  • We ship to South Africa. Shipping times may vary and are estimates only.
  • We are not responsible for delays caused by carriers, customs, or other factors beyond our control.

5. Returns & Refunds

  • Our return policy lasts 10 days from the date of purchase. Items must be unused and in their original packaging to be eligible for a return.
  • Refunds will be processed once we receive and inspect the returned item. Shipping costs are non-refundable.

6. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages from using our products or services.
  • Our total liability for any claim shall not exceed the amount paid for the product.

7. Governing Law

These Terms are governed by the laws of South Africa, without regard to conflict of law principles.

8. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our Site after changes constitutes acceptance of the revised Terms.

9. Contact Information

For questions about these Terms, contact us at:
120 degrees T/A Xtend Elements

store@xtendelements.co.za

9 Dal Road

Camps Bay, Western Cape, 8005

South Africa